Firebolt: Engines may fail to start and stop

Impact: majorStatus: resolvedStarted 2021-09-27 08:30 UTCResolved 2021-09-27 12:13 UTC (3.7 h)4 updatesSource: stspg.io

Summary

Firebolt reported a major outage in which engines could fail to start and stop due to an issue identified on AWS's side. It started at 2021-09-27 08:30 UTC and was resolved at 2021-09-27 12:13 UTC, lasting 3 h 42 min; Firebolt confirmed it was fully operational.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EnginesFirebolt Components - EnginesAWS - EC2EC2

Timeline of updates

investigating2021-09-27 08:30 UTC
Engines may fail to start and stop due to issues on 3rd pary provider.
identified2021-09-27 08:40 UTC
The issue has been identified on AWS side. We are waiting for a complete recovery.
monitoring2021-09-27 10:13 UTC
The issue has been partially resolved and we are waiting on AWS to confirm full recovery.
resolved2021-09-27 12:13 UTC
The Incident has been resolved. Firebolt is fully operational.

Rewindex changes for this incident

Major incident: Engines may fail to start and stop 2021-09-27 08:30 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON