Changes / Firebolt / Engines may fail to start and stop
Firebolt: Major incident: Engines may fail to start and stop
Summary
Firebolt reported a major outage in which engines could fail to start and stop due to an issue identified on AWS's side. It started at 2021-09-27 08:30 UTC and was resolved at 2021-09-27 12:13 UTC, lasting 3 h 42 min; Firebolt confirmed it was fully operational.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Engines may fail to start and stop
Before: not present
After: major
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After: resolved
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After: 2021-09-27 08:30 UTC
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After: 2021-09-27 12:13 UTC
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After: AWS - EC2, EC2, Engines, Firebolt Components - Engines
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After: Engines may fail to start and stop due to issues on 3rd pary provider.
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After: The issue has been identified on AWS side. We are waiting for a complete recovery.
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After: The issue has been partially resolved and we are waiting on AWS to confirm full recovery.
Before: not present
After: The Incident has been resolved. Firebolt is fully operational.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Engines may fail to start and stop (this change) Firebolt reported a major outage in which engines could fail to start and stop due to an issue identified on AWS's side. It started at 2021-09-27 08:30 UTC and was resolved at 2021-09-27 12:13 UTC, lasting 3 h 42 min; Firebolt confirmed it was fully operational. | Major incident |