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CompaniesElastic CloudMonthly reportsApril 2020

Elastic Cloud in April 2020: incidents, uptime and changes

6incidents posted
4labelled major or critical
98.48%free of major/critical
98.26%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 10 h 55 min, incident time 12 h 30 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 2

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Cannot create instances with Azure Japan East (Tokyo) regionCritical48 minresolved04-28
Scheduled snapshots not running on some deploymentsMajor4.6 hresolved04-27
Management console is unavailable for all users.Major55 minresolved04-30
Delay in visibility of new deployments in cloud consoleMajor4.6 hresolved04-30

Other incidents 2

IncidentImpactStartedDurationStatusDay
Delay in visibility of new deployments in cloud console.Minor1.5 hresolved04-23
Potential snapshot data loss in azureMinor1.9 hresolved04-30

Maintenance 1

Show scheduled maintenance

Cite this

Elastic Cloud posted 6 status incidents in April 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Elastic Cloud in April 2020
Vendor
Elastic Cloud
Date
URL
https://rewindex.com/company/elastic-cloud/2020/04

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