Dialpad: Service degradation affecting Dialpad AI Voice and Text Agents
Affected components: Dialpad Ai
Timeline of updates
- investigating
We are currently investigating this issue.
- investigating
We are continuing to investigate this issue.
- identified
The issue has been identified and a fix is being implemented.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Major incident: Service degradation affecting Dialpad AI Voice Agent
- Incident silently edited: Service degradation affecting Dialpad AI Voice and Text Agents
- Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents
- Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents
- Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents
- Incident updated: Service degradation affecting Dialpad AI Voice and Text Agents
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c022a4963ecacf0c…Version 2 captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
6daf5777a53b1489…Version 3 captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d8d0a8166410a514…Version 4 captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
51fa3616f8f3a46a…Version 5 captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
34401f5edd920809…Version 6 captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d2b075e222ddd190…
Impact, status and times are the vendor’s own, as last archived. View on status.dialpad.com (opens in new tab).
Cite this
Status incident (vendor impact label: major) posted by Dialpad, started 2026-11-02 22:05 UTC, resolved after 1.5 h, 5 update(s); edited after publishing.
- Title
- Service degradation affecting Dialpad AI Voice and Text Agents
- Vendor
- Dialpad
- Date
- URL
- https://rewindex.com/company/dialpad/incidents/swrvyzz0pn36
Dialpad profileRecent Dialpad incidentsAll outages on November 2, 2026Dialpad in November 2026MarkdownJSON