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ChangesDialpadService degradation affecting Dialpad AI Voice Agent

Dialpad: Major incident: Service degradation affecting Dialpad AI Voice Agent

Major incidentdegradation (model (Jev), 98%)Changed Detected status.dialpad.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Dialpad removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Service degradation affecting Dialpad AI Voice Agent
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-11-02 22:05 UTC
AddedAffected components#5
Before: not present
After: Dialpad Ai
AddedUpdateinvestigating#6
Before: not present
After: We are currently investigating this issue.

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Archive proof

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How the archive is checked, and what it cannot prove.

History of this incident

Monday, November 2

1 rewrite, 5 incident changes

Cite this

Major incident: Service degradation affecting Dialpad AI Voice Agent on Dialpad’s status page, changed 2026-11-02 22:05 UTC (change 1 of 6).

Title
Major incident: Service degradation affecting Dialpad AI Voice Agent
Vendor
Dialpad
Date
URL
https://rewindex.com/change/iafe08d616acab1

All Dialpad changesDialpad profileMarkdownJSON