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CompaniesDialpadMonthly reportsJune 2023

Dialpad in June 2023: incidents, uptime and changes

10incidents posted
0labelled major or critical
100%free of major/critical
75.95%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 7.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6 · No impact listed 4

Incidents 10

IncidentImpactStartedDurationStatusDay
Microsoft Calendar API High Number Of FailuresMinor1.2 hresolved06-06
Packet loss on a network link between our osaka and tokyo sites in Japan.No impact listed18 minresolved06-13
Twitter messaging disruptionMinor8 dresolved06-13
Outage affecting Japanese customers cannot enter DTMF during early mediaMinor7.8 hresolved06-15
Partial outage for Israel Inbound callsMinor1.3 hresolved06-20
Ai summary data ingestion failing on GCP KMS encrypt/decrypt timeoutNo impact listed7.0 hresolved06-26
Conversations and threads not loading in both native and web appsNo impact listed56 minresolved06-27
Unable to search for contactsMinor1.6 hresolved06-27
Intermittent issues with Dialpad services.Minor1.1 hresolved06-27
Partial Inbound outage on France numbersNo impact listed1.3 hresolved06-28

Cite this

Dialpad posted 10 status incidents in June 2023 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Dialpad in June 2023
Vendor
Dialpad
Date
URL
https://rewindex.com/company/dialpad/2023/06

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