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Braze: Email sending delays for Sparkpost customers

MinorStatus: resolvedStarted Resolved (2.8 h)1 updatebraze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    Sparkpost has provided the following update: "We have identified the issue; outbound message delivery has resumed but it will take time for all queued messages to be delivered... We will publish a post mortem for this incident at a later date." At this point, we're considering this incident resolved, and in the future, their incident page is at https://status.sparkpost.com/incidents/bwl8dr6gwmts (opens in new tab) which can be referenced for a postmortem.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2021-10-28 18:03 UTC, resolved after 2.8 h, 1 update(s).

Title
Email sending delays for Sparkpost customers
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/incidents/f1b79w8m7jsb

Braze profileRecent Braze incidentsAll outages on October 28, 2021Braze in October 2021MarkdownJSON