# Braze: Email sending delays for Sparkpost customers

> Braze status incident “Email sending delays for Sparkpost customers” on 2021-10-28: impact minor (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/f1b79w8m7jsb
Last updated: 2021-10-28T20:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-10-28 18:03 UTC · Resolved: 2021-10-28 20:48 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/f1b79w8m7jsb](https://braze.statuspage.io/incidents/f1b79w8m7jsb)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2021-10-28 20:48 UTC: Sparkpost has provided the following update: "We have identified the issue; outbound message delivery has resumed but it will take time for all queued messages to be delivered... We will publish a post mortem for this incident at a later date." At this point, we're considering this incident resolved, and in the future, their incident page is at https://status.sparkpost.com/incidents/bwl8dr6gwmts which can be referenced for a postmortem.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2021-10-28 18:03 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/f1b79w8m7jsb
- Citation: Braze, “Email sending delays for Sparkpost customers” (2021-10-28 18:03 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/f1b79w8m7jsb (CC BY 4.0).
- Markdown link: `[Braze: Email sending delays for Sparkpost customers (2021-10-28)](https://rewindex.com/company/braze/incidents/f1b79w8m7jsb)`


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Canonical: https://rewindex.com/company/braze/incidents/f1b79w8m7jsb · Markdown: https://rewindex.com/company/braze/incidents/f1b79w8m7jsb.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/f1b79w8m7jsb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:17:51.700Z