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Box: Problem with Sign-In to Support.Box.Com to Submit/View Cases

No impact listedStatus: resolvedStarted Resolved (1.7 h)1 updatestatus.box.com (opens in new tab)

Timeline of updates

  1. resolved

    The problem with the 'sign-in' option to submit/update cases on Box Support site (https://support.box.com (opens in new tab)) is resolved. Customers can now submit/update cases through the site.

From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.box.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Box, started 2015-02-26 15:30 UTC, resolved after 1.7 h, 1 update(s).

Title
Problem with Sign-In to Support.Box.Com to Submit/View Cases
Vendor
Box
Date
URL
https://rewindex.com/company/box/incidents/wky9xk3cbwn7

Box profileRecent Box incidentsAll outages on February 26, 2015Box in February 2015MarkdownJSON