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CompaniesBoxMonthly reportsFebruary 2015

Box in February 2015: incidents, uptime and changes

6incidents posted
1labelled major or critical
99.60%free of major/critical
99.44%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 41 min, incident time 3 h 42 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 1 · No impact listed 4

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Box Web Application may be unavailable for some usersMajor2.7 hresolved02-26

Other incidents 5

IncidentImpactStartedDurationStatusDay
Support.Box.Com is Unavailable for Some CustomersNo impact listed1.2 hresolved02-02
Box Notes Service UnavailableMinor1.0 hresolved02-05
Collaboration Sidebar Not Showing CollaboratorsNo impact listed8.8 hresolved02-10
Problem with Sign-In to Support.Box.Com to Submit/View CasesNo impact listed1.7 hresolved02-26
Support.box.com is only available for users who loginNo impact listed1.2 hresolved02-27

Cite this

Box posted 6 status incidents in February 2015 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in February 2015
Vendor
Box
Date
URL
https://rewindex.com/company/box/2015/02

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