# Box: Problem with Sign-In to Support.Box.Com to Submit/View Cases

> Box status incident “Problem with Sign-In to Support.Box.Com to Submit/View Cases” on 2015-02-26: impact none (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/wky9xk3cbwn7
Last updated: 2015-02-26T17:14:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-02-26 15:30 UTC · Resolved: 2015-02-26 17:14 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/wky9xk3cbwn7](https://status.box.com/incidents/wky9xk3cbwn7)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2015-02-26 17:14 UTC: The problem with the 'sign-in' option to submit/update cases on Box Support site (https://support.box.com) is resolved. Customers can now submit/update cases through the site.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Box, started 2015-02-26 15:30 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/wky9xk3cbwn7
- Citation: Box, “Problem with Sign-In to Support.Box.Com to Submit/View Cases” (2015-02-26 15:30 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/wky9xk3cbwn7 (CC BY 4.0).
- Markdown link: `[Box: Problem with Sign-In to Support.Box.Com to Submit/View Cases (2015-02-26)](https://rewindex.com/company/box/incidents/wky9xk3cbwn7)`


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Canonical: https://rewindex.com/company/box/incidents/wky9xk3cbwn7 · Markdown: https://rewindex.com/company/box/incidents/wky9xk3cbwn7.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/wky9xk3cbwn7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:29.311Z