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CompaniesBoxMonthly reportsApril 2024

Box in April 2024: incidents, uptime and changes

6incidents posted
3labelled major or critical
99.68%free of major/critical
99.44%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 14 min, incident time 4 h 1 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 2 · No impact listed 1

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
[Critical] Issues with Box Sign, Box Shield and metadataCritical43 minresolved04-02
[Major] Issue Loading Some Box NotesMajor10 minresolved04-11
[Major] Issues with multiple Box servicesMajor1.4 hresolved04-23

Other incidents 3

IncidentImpactStartedDurationStatusDay
[Minor] Customers may have experienced issues using Public APINo impact listed0 minresolved04-15
[Minor] Customers may have experienced issues using Public APIMinor0 minresolved04-25
[Minor] Issues with Box SignMinor1.8 hresolved04-29

Maintenance 3

Show scheduled maintenance

Cite this

Box posted 6 status incidents in April 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in April 2024
Vendor
Box
Date
URL
https://rewindex.com/company/box/2024/04

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