# Box in April 2024: incidents, uptime and changes

> Box in April 2024: 6 incidents on its status page (3 major or critical), 99.68% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 3
- By vendor impact label: critical 1, major 2, minor 2, none 1
- Uptime (vendor-reported): 99.68% free of major/critical incidents, 99.44% free of any incident; outage time 2 h 14 min, incident time 4 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/box/2024/03.md) · Next: [May 2024](https://rewindex.com/company/box/2024/05.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Critical\] Issues with Box Sign, Box Shield and metadata](https://rewindex.com/company/box/incidents/c6mn9hfdy7tb.md) | critical | 2024-04-02 01:09 UTC | 2024-04-02 01:52 UTC | 43 min | resolved |
| [\[Major\] Issue Loading Some Box Notes](https://rewindex.com/company/box/incidents/26djgg4s8zs6.md) | major | 2024-04-11 12:46 UTC | 2024-04-11 12:56 UTC | 10 min | resolved |
| [\[Major\] Issues with multiple Box services](https://rewindex.com/company/box/incidents/72qgqpj548lt.md) | major | 2024-04-23 01:12 UTC | 2024-04-23 02:33 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Critical\] Issues with Box Sign, Box Shield and metadata](https://rewindex.com/company/box/incidents/c6mn9hfdy7tb.md) | critical | 2024-04-02 01:09 UTC | 2024-04-02 01:52 UTC | 43 min | resolved |
| [\[Major\] Issue Loading Some Box Notes](https://rewindex.com/company/box/incidents/26djgg4s8zs6.md) | major | 2024-04-11 12:46 UTC | 2024-04-11 12:56 UTC | 10 min | resolved |
| [\[Minor\] Customers may have experienced issues using Public API](https://rewindex.com/company/box/incidents/yq9q3k6qggz2.md) | none | 2024-04-15 01:44 UTC | 2024-04-15 01:44 UTC | 0 min | resolved |
| [\[Major\] Issues with multiple Box services](https://rewindex.com/company/box/incidents/72qgqpj548lt.md) | major | 2024-04-23 01:12 UTC | 2024-04-23 02:33 UTC | 1.4 h | resolved |
| [\[Minor\] Customers may have experienced issues using Public API](https://rewindex.com/company/box/incidents/nvq3rr6jyj8q.md) | minor | 2024-04-25 05:59 UTC | 2024-04-25 05:59 UTC | 0 min | resolved |
| [\[Minor\] Issues with Box Sign](https://rewindex.com/company/box/incidents/57m0myvjlz33.md) | minor | 2024-04-29 17:43 UTC | 2024-04-29 19:30 UTC | 1.8 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Resiliency Test Maintenance - Phase 1](https://rewindex.com/company/box/incidents/gpl65hfkgjmt.md) | maintenance | 2024-04-22 03:56 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] SSO Scheduled Maintenance](https://rewindex.com/company/box/incidents/lcv97rbk09wq.md) | maintenance | 2024-04-27 03:55 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Scheduled Resiliency Test Maintenance - Phase 2](https://rewindex.com/company/box/incidents/m3lvn5rc5qwy.md) | maintenance | 2024-04-29 23:37 UTC | not resolved | ongoing | unknown |

## Cite this

Box posted 6 status incidents in April 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2024/04
- Citation: Box, “Box in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2024/04 (CC BY 4.0).
- Markdown link: `[Box: Box in April 2024 (2024-04-01)](https://rewindex.com/company/box/2024/04)`


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Canonical: https://rewindex.com/company/box/2024/04 · Markdown: https://rewindex.com/company/box/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T20:26:58.995Z