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CompaniesBoxMonthly reportsApril 2017

Box in April 2017: incidents, uptime and changes

5incidents posted
2labelled major or critical
99.64%free of major/critical
97.71%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 35 min, incident time 16 h 25 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Search in Web App and API Endpoint Unavailable for Some UsersMajor1.3 hresolved04-11
Search in Web App and API Endpoint Unavailable for Some UsersMajor1.3 hresolved04-18

Other incidents 3

IncidentImpactStartedDurationStatusDay
Some users may be unable to login to Box SyncMinor1.5 hresolved04-03
Some users may be experiencing issues with SearchMinor1.2 hresolved04-26
Some users may be experiencing delays while accessing Box servicesMinor11 hresolved04-27

Cite this

Box posted 5 status incidents in April 2017 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in April 2017
Vendor
Box
Date
URL
https://rewindex.com/company/box/2017/04

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