# Box in April 2017: incidents, uptime and changes

> Box in April 2017: 5 incidents on its status page (2 major or critical), 99.64% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2017/04
Last updated: 2017-05-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 3
- Uptime (vendor-reported): 99.64% free of major/critical incidents, 97.71% free of any incident; outage time 2 h 35 min, incident time 16 h 25 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2017](https://rewindex.com/company/box/2017/03.md) · Next: [May 2017](https://rewindex.com/company/box/2017/05.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Search in Web App and API Endpoint Unavailable for Some Users](https://rewindex.com/company/box/incidents/5lxfwg54sv72.md) | major | 2017-04-11 15:48 UTC | 2017-04-11 17:07 UTC | 1.3 h | resolved |
| [Search in Web App and API Endpoint Unavailable for Some Users](https://rewindex.com/company/box/incidents/8j8m6w1l13cd.md) | major | 2017-04-18 15:42 UTC | 2017-04-18 16:58 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users may be unable to login to Box Sync](https://rewindex.com/company/box/incidents/15mk2sldv485.md) | minor | 2017-04-03 16:21 UTC | 2017-04-03 17:49 UTC | 1.5 h | resolved |
| [Search in Web App and API Endpoint Unavailable for Some Users](https://rewindex.com/company/box/incidents/5lxfwg54sv72.md) | major | 2017-04-11 15:48 UTC | 2017-04-11 17:07 UTC | 1.3 h | resolved |
| [Search in Web App and API Endpoint Unavailable for Some Users](https://rewindex.com/company/box/incidents/8j8m6w1l13cd.md) | major | 2017-04-18 15:42 UTC | 2017-04-18 16:58 UTC | 1.3 h | resolved |
| [Some users may be experiencing issues with Search](https://rewindex.com/company/box/incidents/tfs2kj45ld89.md) | minor | 2017-04-26 18:20 UTC | 2017-04-26 19:31 UTC | 1.2 h | resolved |
| [Some users may be experiencing delays while accessing Box services](https://rewindex.com/company/box/incidents/dk9l8gsnxnh4.md) | minor | 2017-04-27 14:41 UTC | 2017-04-28 01:52 UTC | 11 h | resolved |

## Cite this

Box posted 5 status incidents in April 2017 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2017/04
- Citation: Box, “Box in April 2017” (2017-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2017/04 (CC BY 4.0).
- Markdown link: `[Box: Box in April 2017 (2017-04-01)](https://rewindex.com/company/box/2017/04)`


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Canonical: https://rewindex.com/company/box/2017/04 · Markdown: https://rewindex.com/company/box/2017/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:27.575Z