BigCommerce: Processor Declines External to BigCommerce
Timeline of updates
- resolved
The number of reported errors has reduced considerably, and most banks seem to have adjusted their responses. Please continue to work with your payment gateway if issues persist, but as of now decline rates seem to be returning to normal.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2020-02-07 17:19 UTC, resolved after 1.9 h, 1 update(s).
- Title
- Processor Declines External to BigCommerce
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/y3p4dsm1d814
BigCommerce profileRecent BigCommerce incidentsAll outages on February 7, 2020BigCommerce in February 2020MarkdownJSON