# BigCommerce: Processor Declines External to BigCommerce

> BigCommerce status incident “Processor Declines External to BigCommerce” on 2020-02-07: impact none (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/y3p4dsm1d814
Last updated: 2020-02-07T19:13:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-02-07 17:19 UTC · Resolved: 2020-02-07 19:13 UTC · Duration: 1.9 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/y3p4dsm1d814](https://status.bigcommerce.com/incidents/y3p4dsm1d814)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2020-02-07 19:13 UTC: The number of reported errors has reduced considerably, and most banks seem to have adjusted their responses. Please continue to work with your payment gateway if issues persist, but as of now decline rates seem to be returning to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2020-02-07 17:19 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/y3p4dsm1d814
- Citation: BigCommerce, “Processor Declines External to BigCommerce” (2020-02-07 17:19 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/y3p4dsm1d814 (CC BY 4.0).
- Markdown link: `[BigCommerce: Processor Declines External to BigCommerce (2020-02-07)](https://rewindex.com/company/bigcommerce/incidents/y3p4dsm1d814)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/y3p4dsm1d814 · Markdown: https://rewindex.com/company/bigcommerce/incidents/y3p4dsm1d814.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/y3p4dsm1d814 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:58:08.833Z