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BigCommerce: Search and Faceted Search Slow

MinorStatus: resolvedStarted Resolved (2.5 h)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    This incident has been resolved. Response times and search times are back to normal.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-12-17 17:00 UTC, resolved after 2.5 h, 1 update(s).

Title
Search and Faceted Search Slow
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/sd9d9q2htdrd

BigCommerce profileRecent BigCommerce incidentsAll outages on December 17, 2018BigCommerce in December 2018MarkdownJSON