# BigCommerce: Search and Faceted Search Slow

> BigCommerce status incident “Search and Faceted Search Slow” on 2018-12-17: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/sd9d9q2htdrd
Last updated: 2018-12-17T19:29:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-12-17 17:00 UTC · Resolved: 2018-12-17 19:29 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/sd9d9q2htdrd](https://status.bigcommerce.com/incidents/sd9d9q2htdrd)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2018-12-17 19:29 UTC: This incident has been resolved. Response times and search times are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-12-17 17:00 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/sd9d9q2htdrd
- Citation: BigCommerce, “Search and Faceted Search Slow” (2018-12-17 17:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/sd9d9q2htdrd (CC BY 4.0).
- Markdown link: `[BigCommerce: Search and Faceted Search Slow (2018-12-17)](https://rewindex.com/company/bigcommerce/incidents/sd9d9q2htdrd)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/sd9d9q2htdrd · Markdown: https://rewindex.com/company/bigcommerce/incidents/sd9d9q2htdrd.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/sd9d9q2htdrd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:19:51.643Z