BigCommerce: Degraded Search Performance
Timeline of updates
- resolved
Beginning 13:50 CST BigCommerce engineers were alerted to degraded storefront and control panel search performance for a subset of stores. The root cause has been identified and resolved at 15:26 CT. All services are now operational.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2024-12-18 21:49 UTC, resolved after 0 min, 1 update(s).
- Title
- Degraded Search Performance
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/qwmfhc9srfq3
BigCommerce profileRecent BigCommerce incidentsAll outages on December 18, 2024BigCommerce in December 2024MarkdownJSON