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BigCommerce: Slow response times in one data center

MinorStatus: resolvedStarted Resolved (30 min)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    There was a performance issue caused by a release of Stencil code. This affected only stores running Stencil in a single data center. We apologize for the inconvenience.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2016-07-01 21:08 UTC, resolved after 30 min, 1 update(s).

Title
Slow response times in one data center
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/mcyr3nr764gk

BigCommerce profileRecent BigCommerce incidentsAll outages on July 1, 2016BigCommerce in July 2016MarkdownJSON