# BigCommerce: Slow response times in one data center

> BigCommerce status incident “Slow response times in one data center” on 2016-07-01: impact minor (vendor’s label), 30 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/mcyr3nr764gk
Last updated: 2016-07-01T21:38:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-07-01 21:08 UTC · Resolved: 2016-07-01 21:38 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/mcyr3nr764gk](https://status.bigcommerce.com/incidents/mcyr3nr764gk)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2016-07-01 21:38 UTC: There was a performance issue caused by a release of Stencil code. This affected only stores running Stencil in a single data center. We apologize for the inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2016-07-01 21:08 UTC, resolved after 30 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/mcyr3nr764gk
- Citation: BigCommerce, “Slow response times in one data center” (2016-07-01 21:08 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/mcyr3nr764gk (CC BY 4.0).
- Markdown link: `[BigCommerce: Slow response times in one data center (2016-07-01)](https://rewindex.com/company/bigcommerce/incidents/mcyr3nr764gk)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/mcyr3nr764gk · Markdown: https://rewindex.com/company/bigcommerce/incidents/mcyr3nr764gk.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/mcyr3nr764gk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:00:17.523Z