BigCommerce: Slow response times
Timeline of updates
- resolved
This incident has been resolved. Only a sub-set of stores were impacted by the increase in response times.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2019-08-16 18:30 UTC, resolved after 23 min, 1 update(s).
- Title
- Slow response times
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/kd242nww6plt
BigCommerce profileRecent BigCommerce incidentsAll outages on August 16, 2019BigCommerce in August 2019MarkdownJSON