# BigCommerce: Slow response times

> BigCommerce status incident “Slow response times” on 2019-08-16: impact minor (vendor’s label), 23 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/kd242nww6plt
Last updated: 2019-08-16T18:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-08-16 18:30 UTC · Resolved: 2019-08-16 18:53 UTC · Duration: 23 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/kd242nww6plt](https://status.bigcommerce.com/incidents/kd242nww6plt)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2019-08-16 18:53 UTC: This incident has been resolved. Only a sub-set of stores were impacted by the increase in response times.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2019-08-16 18:30 UTC, resolved after 23 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/kd242nww6plt
- Citation: BigCommerce, “Slow response times” (2019-08-16 18:30 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/kd242nww6plt (CC BY 4.0).
- Markdown link: `[BigCommerce: Slow response times (2019-08-16)](https://rewindex.com/company/bigcommerce/incidents/kd242nww6plt)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/kd242nww6plt · Markdown: https://rewindex.com/company/bigcommerce/incidents/kd242nww6plt.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/kd242nww6plt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:01:01.833Z