BigCommerce: UPS Integration issue - update
Timeline of updates
- resolved
Some UPS Ready customers have had their UPS Ready credentials invalidated and will need to Disconnect and re-Connect their account to enable UPS rates to continue showing in Checkout. Engineers are working on a control panel and email notification message for affected customers.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-05-21 04:00 UTC, resolved after 0 min, 1 update(s).
- Title
- UPS Integration issue - update
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/c8d4k6ckvkgk
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