BigCommerce: Call & Chat Center Currently Offline (Webcase Still Online)
Timeline of updates
- resolved
Our call/chat center is back online and available for your calls and chats. Thank you for your patience!
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-01-05 06:34 UTC, resolved after 1.4 h, 1 update(s).
- Title
- Call & Chat Center Currently Offline (Webcase Still Online)
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/7c9xt7481vqp
BigCommerce profileRecent BigCommerce incidentsAll outages on January 5, 2018BigCommerce in January 2018MarkdownJSON