CompaniesBigCommerceMonthly reportsOctober 2025
BigCommerce in October 2025: incidents, uptime and changes
Vendor-reported outage time 2 h 52 min, incident time 26 h 8 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Minor 6 · No impact listed 1
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Merchants can't login to their Control Panel | Critical | 2.9 h | resolved | 10-30 |
Other incidents 7
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| B2B Edition API account creation issues | Minor | 4.5 h | resolved | 10-07 | |
| Webhooks delayed | No impact listed | 55 min | resolved | 10-12 | |
| Payments with Paypal | Minor | 42 min | resolved | 10-13 | |
| Issues with completing checkout | Minor | 50 min | resolved | 10-14 | |
| SMS 2FA Disruption Due to Twilio Outage | Minor | 17 h | resolved | 10-20 | |
| Intermittent Availability Issues | Minor | 32 min | resolved | 10-20 | |
| Search Issues | Minor | 16 min | resolved | 10-24 |
Cite this
BigCommerce posted 8 status incidents in October 2025 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- BigCommerce in October 2025
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/2025/10