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CompaniesBigCommerceMonthly reportsJuly 2024

BigCommerce in July 2024: incidents, uptime and changes

10incidents posted
4labelled major or critical
99.09%free of major/critical
96.82%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 45 min, incident time 23 h 39 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 3 · Minor 6

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Checkout issuesCritical27 minresolved07-02
Contact Center IssuesMajor1.4 hresolved07-12
Display issue with blog postsMajor2.0 hresolved07-16
Contact Center IssuesMajor2.9 hresolved07-19

Other incidents 6

IncidentImpactStartedDurationStatusDay
Availability IssuesMinor1.1 hresolved07-15
Domain and SSL certificate management issuesMinor12 hresolved07-19
Intermittent Availability IssuesMinor15 minresolved07-22
Webdav 403sMinor29 minresolved07-23
Control Panel Analytics Data DelayedMinor1.1 hresolved07-30
Account management issuesMinor1.9 hresolved07-31

Cite this

BigCommerce posted 10 status incidents in July 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in July 2024
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2024/07

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