# BigCommerce in July 2024: incidents, uptime and changes

> BigCommerce in July 2024: 10 incidents on its status page (4 major or critical), 99.09% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2024/07
Last updated: 2024-08-01T00:00:00Z

- Incidents posted: 10 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 1, major 3, minor 6
- Uptime (vendor-reported): 99.09% free of major/critical incidents, 96.82% free of any incident; outage time 6 h 45 min, incident time 23 h 39 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2024](https://rewindex.com/company/bigcommerce/2024/06.md) · Next: [August 2024](https://rewindex.com/company/bigcommerce/2024/08.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Checkout issues](https://rewindex.com/company/bigcommerce/incidents/d7pqwbzqts7v.md) | critical | 2024-07-02 02:00 UTC | 2024-07-02 02:27 UTC | 27 min | resolved |
| [Contact Center Issues](https://rewindex.com/company/bigcommerce/incidents/73r8y1wf9y71.md) | major | 2024-07-12 08:30 UTC | 2024-07-12 09:52 UTC | 1.4 h | resolved |
| [Display issue with blog posts](https://rewindex.com/company/bigcommerce/incidents/tj6042vhrh2p.md) | major | 2024-07-16 14:22 UTC | 2024-07-16 16:24 UTC | 2.0 h | resolved |
| [Contact Center Issues](https://rewindex.com/company/bigcommerce/incidents/qqdrpptksrhp.md) | major | 2024-07-19 07:22 UTC | 2024-07-19 10:16 UTC | 2.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Checkout issues](https://rewindex.com/company/bigcommerce/incidents/d7pqwbzqts7v.md) | critical | 2024-07-02 02:00 UTC | 2024-07-02 02:27 UTC | 27 min | resolved |
| [Contact Center Issues](https://rewindex.com/company/bigcommerce/incidents/73r8y1wf9y71.md) | major | 2024-07-12 08:30 UTC | 2024-07-12 09:52 UTC | 1.4 h | resolved |
| [Availability Issues](https://rewindex.com/company/bigcommerce/incidents/jx14trstxk6q.md) | minor | 2024-07-15 12:38 UTC | 2024-07-15 13:44 UTC | 1.1 h | resolved |
| [Display issue with blog posts](https://rewindex.com/company/bigcommerce/incidents/tj6042vhrh2p.md) | major | 2024-07-16 14:22 UTC | 2024-07-16 16:24 UTC | 2.0 h | resolved |
| [Contact Center Issues](https://rewindex.com/company/bigcommerce/incidents/qqdrpptksrhp.md) | major | 2024-07-19 07:22 UTC | 2024-07-19 10:16 UTC | 2.9 h | resolved |
| [Domain and SSL certificate management issues](https://rewindex.com/company/bigcommerce/incidents/718yd7jc8z4k.md) | minor | 2024-07-19 16:04 UTC | 2024-07-20 04:09 UTC | 12 h | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/454vjm5jwrpr.md) | minor | 2024-07-22 20:07 UTC | 2024-07-22 20:22 UTC | 15 min | resolved |
| [Webdav 403s](https://rewindex.com/company/bigcommerce/incidents/n9msf6fm1wrx.md) | minor | 2024-07-23 04:26 UTC | 2024-07-23 04:55 UTC | 29 min | resolved |
| [Control Panel Analytics Data Delayed](https://rewindex.com/company/bigcommerce/incidents/7t520bwpzwdn.md) | minor | 2024-07-30 15:23 UTC | 2024-07-30 16:29 UTC | 1.1 h | resolved |
| [Account management issues](https://rewindex.com/company/bigcommerce/incidents/rkhp6v5cn5nx.md) | minor | 2024-07-31 19:25 UTC | 2024-07-31 21:18 UTC | 1.9 h | resolved |

## Cite this

BigCommerce posted 10 status incidents in July 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2024/07
- Citation: BigCommerce, “BigCommerce in July 2024” (2024-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2024/07 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in July 2024 (2024-07-01)](https://rewindex.com/company/bigcommerce/2024/07)`


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Canonical: https://rewindex.com/company/bigcommerce/2024/07 · Markdown: https://rewindex.com/company/bigcommerce/2024/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:38:35.188Z