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CompaniesBigCommerceMonthly reportsMarch 2021

BigCommerce in March 2021: incidents, uptime and changes

6incidents posted
2labelled major or critical
99.46%free of major/critical
98.84%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 1 min, incident time 8 h 37 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 2 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Availability issues with BigCommerce storesCritical2.8 hresolved03-10
Webhook DelaysMajor1.3 hresolved03-03

Other incidents 4

IncidentImpactStartedDurationStatusDay
Elevated Error RateNo impact listed0 minresolved03-03
Availability issue with a subset of BigCommerce storesMinor1.1 hresolved03-22
Elevated Response TimesNo impact listed0 minresolved03-29
Webhooks DelayMinor3.5 hresolved03-29

Cite this

BigCommerce posted 6 status incidents in March 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in March 2021
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2021/03

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