# BigCommerce in March 2021: incidents, uptime and changes

> BigCommerce in March 2021: 6 incidents on its status page (2 major or critical), 99.46% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2021/03
Last updated: 2021-04-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 2, none 2
- Uptime (vendor-reported): 99.46% free of major/critical incidents, 98.84% free of any incident; outage time 4 h 1 min, incident time 8 h 37 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2021](https://rewindex.com/company/bigcommerce/2021/02.md) · Next: [April 2021](https://rewindex.com/company/bigcommerce/2021/04.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/gmpr57gtxkv8.md) | critical | 2021-03-10 23:51 UTC | 2021-03-11 02:37 UTC | 2.8 h | resolved |
| [Webhook Delays](https://rewindex.com/company/bigcommerce/incidents/6lxc3ysq3z6t.md) | major | 2021-03-03 11:13 UTC | 2021-03-03 12:28 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Webhook Delays](https://rewindex.com/company/bigcommerce/incidents/6lxc3ysq3z6t.md) | major | 2021-03-03 11:13 UTC | 2021-03-03 12:28 UTC | 1.3 h | resolved |
| [Elevated Error Rate](https://rewindex.com/company/bigcommerce/incidents/c3q95xxz665t.md) | none | 2021-03-03 17:00 UTC | 2021-03-03 17:00 UTC | 0 min | resolved |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/gmpr57gtxkv8.md) | critical | 2021-03-10 23:51 UTC | 2021-03-11 02:37 UTC | 2.8 h | resolved |
| [Availability issue with a subset of BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/h1fz0n840y6n.md) | minor | 2021-03-22 16:52 UTC | 2021-03-22 18:01 UTC | 1.1 h | resolved |
| [Elevated Response Times](https://rewindex.com/company/bigcommerce/incidents/ly7ks1s3z7pb.md) | none | 2021-03-29 04:00 UTC | 2021-03-29 04:00 UTC | 0 min | resolved |
| [Webhooks Delay](https://rewindex.com/company/bigcommerce/incidents/s6j2f8hdlch7.md) | minor | 2021-03-29 13:57 UTC | 2021-03-29 17:24 UTC | 3.5 h | resolved |

## Cite this

BigCommerce posted 6 status incidents in March 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2021/03
- Citation: BigCommerce, “BigCommerce in March 2021” (2021-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2021/03 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in March 2021 (2021-03-01)](https://rewindex.com/company/bigcommerce/2021/03)`


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Canonical: https://rewindex.com/company/bigcommerce/2021/03 · Markdown: https://rewindex.com/company/bigcommerce/2021/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:00:57.037Z