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CompaniesBigCommerceMonthly reportsMay 2019

BigCommerce in May 2019: incidents, uptime and changes

5incidents posted
0labelled major or critical
100%free of major/critical
99.93%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 30 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 1 · No impact listed 4

Incidents 5

IncidentImpactStartedDurationStatusDay
Increased error rate on subset of stores and API requestsNo impact listed8 minresolved05-02
Increased errors with BigCommerce Third Party AppsNo impact listed4.7 hresolved05-02
Increased errors with BigCommerce Third Party AppsNo impact listed17 minresolved05-06
Delayed delivery of webhooks to a subset of storesMinor30 minresolved05-07
Increased errors for Pricelists APINo impact listed8 minresolved05-15

Cite this

BigCommerce posted 5 status incidents in May 2019 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in May 2019
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2019/05

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