# BigCommerce in May 2019: incidents, uptime and changes

> BigCommerce in May 2019: 5 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2019/05
Last updated: 2019-06-01T00:00:00Z

- Incidents posted: 5 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 1, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.93% free of any incident; outage time 0 min, incident time 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2019](https://rewindex.com/company/bigcommerce/2019/04.md) · Next: [June 2019](https://rewindex.com/company/bigcommerce/2019/06.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Increased error rate on subset of stores and API requests](https://rewindex.com/company/bigcommerce/incidents/0z1kb7vqqww7.md) | none | 2019-05-02 15:52 UTC | 2019-05-02 16:00 UTC | 8 min | resolved |
| [Increased errors with BigCommerce Third Party Apps](https://rewindex.com/company/bigcommerce/incidents/lzx5tvlb8cks.md) | none | 2019-05-02 19:07 UTC | 2019-05-02 23:49 UTC | 4.7 h | resolved |
| [Increased errors with BigCommerce Third Party Apps](https://rewindex.com/company/bigcommerce/incidents/d0n7fn593818.md) | none | 2019-05-06 16:37 UTC | 2019-05-06 16:54 UTC | 17 min | resolved |
| [Delayed delivery of webhooks to a subset of stores](https://rewindex.com/company/bigcommerce/incidents/g6qqlhy2shhb.md) | minor | 2019-05-07 00:23 UTC | 2019-05-07 00:53 UTC | 30 min | resolved |
| [Increased errors for Pricelists API](https://rewindex.com/company/bigcommerce/incidents/gdfygsnmzzvn.md) | none | 2019-05-15 17:36 UTC | 2019-05-15 17:44 UTC | 8 min | resolved |

## Cite this

BigCommerce posted 5 status incidents in May 2019 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2019/05
- Citation: BigCommerce, “BigCommerce in May 2019” (2019-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2019/05 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in May 2019 (2019-05-01)](https://rewindex.com/company/bigcommerce/2019/05)`


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Canonical: https://rewindex.com/company/bigcommerce/2019/05 · Markdown: https://rewindex.com/company/bigcommerce/2019/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:18.208Z