CompaniesBigCommerceMonthly reportsNovember 2016
BigCommerce in November 2016: incidents, uptime and changes
Vendor-reported outage time 6 h 2 min, incident time 8 h 2 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 3 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue with Control Panel Analytics not displaying | Major | 5.7 h | resolved | 11-01 | |
| BigCommerce Support Call Center Phones Are Down | Major | 22 min | resolved | 11-02 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Denial of Service Attack | No impact listed | 0 min | resolved | 11-05 | |
| Availability issues with BigCommerce stores | Minor | 32 min | resolved | 11-23 | |
| Identified a DDOS attack against our platform. | Minor | 51 min | resolved | 11-23 | |
| Availability issues with BigCommerce stores | Minor | 37 min | resolved | 11-23 |
Cite this
BigCommerce posted 6 status incidents in November 2016 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- BigCommerce in November 2016
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/2016/11