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CompaniesBigCommerceMonthly reportsFebruary 2016

BigCommerce in February 2016: incidents, uptime and changes

11incidents posted
0labelled major or critical
100%free of major/critical
96.93%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 21 h 22 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 8 · No impact listed 3

Incidents 11

IncidentImpactStartedDurationStatusDay
Failover Event with one database cluster in a single datacenterNo impact listed23 minresolved02-02
Store AvailabilityMinor1.6 hresolved02-03
DDOS attack on one datacenter: Engineers blocking attackMinor48 minresolved02-05
Control Panel Login Issues for Some StoresMinor55 minresolved02-10
Availability Issues Affecting Some StoresMinor1.7 hresolved02-10
Degraded performance and page errors for a majority of storesMinor3.7 hresolved02-17
DDoS Attack Impacting Some StoresMinor11 minresolved02-17
Partial email outage.No impact listed6.2 hresolved02-22
Mail Disruption for mail10.bigcommerce.comMinor11 hresolved02-23
Delayed DNS ChangesMinor2.2 hresolved02-24
[Scheduled] Scheduled Maintenance on Store EmailNo impact listed1.0 hresolved02-29

Cite this

BigCommerce posted 11 status incidents in February 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in February 2016
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2016/02

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