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CompaniesBigCommerceMonthly reportsDecember 2015

BigCommerce in December 2015: incidents, uptime and changes

10incidents posted
0labelled major or critical
100%free of major/critical
99.00%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 7 h 26 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 4 · No impact listed 6

Incidents 10

IncidentImpactStartedDurationStatusDay
[Scheduled] Emergency Network MaintenanceNo impact listednot resolvedunknown12-02
Assets not availableMinor1.4 hresolved12-07
Authorize.net Payment Processing - Partial OutageNo impact listed10 minresolved12-11
Support Center Phone System OutageMinor2.8 hresolved12-11
Store AvailabilityNo impact listed15 minresolved12-14
[Scheduled] Planned Network MaintenanceNo impact listed3.1 hresolved12-16
Some store-fronts unavailableNo impact listed42 minresolved12-16
A small subset of stores being affected by network issues.No impact listed1.5 hresolved12-17
Store AvailabilityMinor52 minresolved12-30
Partial outage due to CDN provider outageMinor3.0 hresolved12-31

Cite this

BigCommerce posted 10 status incidents in December 2015 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in December 2015
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2015/12

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