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CompaniesBigCommerceMonthly reportsAugust 2015

BigCommerce in August 2015: incidents, uptime and changes

13incidents posted
0labelled major or critical
100%free of major/critical
98.18%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 13 h 30 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 9 · No impact listed 4

Incidents 13

IncidentImpactStartedDurationStatusDay
Database connectivity issueMinor17 minresolved08-07
Slow response times and increased errors with Object StorageMinor2.6 hresolved08-10
Slow response times and increased errors with Object StorageMinor31 minresolved08-11
mail3.bigcommerce.com is currently downNo impact listed30 minresolved08-11
Slow response times from file cacheMinor3.4 hresolved08-11
Intermittent problems with logins and APIMinor1.0 hresolved08-12
Availability Issues with a Number of StoresMinor18 minresolved08-16
Continuing DDoS Attack Against a Subset of StoresMinor3.5 hresolved08-17
Database ConnectivityNo impact listed2.1 hresolved08-18
Availability Issues with a Number of StoresMinor41 minresolved08-20
Slow Page Loads and Response TimesNo impact listed17 minresolved08-23
Database ConnectivityNo impact listed1.8 hresolved08-24
DDOS attack against one of our firewalls: Mitigation is workingMinor1.2 hresolved08-28

Cite this

BigCommerce posted 13 status incidents in August 2015 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in August 2015
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2015/08

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