# BigCommerce in August 2015: incidents, uptime and changes

> BigCommerce in August 2015: 13 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2015/08
Last updated: 2015-09-01T00:00:00Z

- Incidents posted: 13 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 9, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.18% free of any incident; outage time 0 min, incident time 13 h 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2015](https://rewindex.com/company/bigcommerce/2015/07.md) · Next: [September 2015](https://rewindex.com/company/bigcommerce/2015/09.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Database connectivity issue](https://rewindex.com/company/bigcommerce/incidents/1vl61q6rqfzr.md) | minor | 2015-08-07 07:09 UTC | 2015-08-07 07:26 UTC | 17 min | resolved |
| [Slow response times and increased errors with Object Storage](https://rewindex.com/company/bigcommerce/incidents/nf3k2dtrstc5.md) | minor | 2015-08-10 23:26 UTC | 2015-08-11 02:02 UTC | 2.6 h | resolved |
| [Slow response times and increased errors with Object Storage](https://rewindex.com/company/bigcommerce/incidents/z0tb20m3t0zk.md) | minor | 2015-08-11 06:21 UTC | 2015-08-11 06:52 UTC | 31 min | resolved |
| [mail3.bigcommerce.com is currently down](https://rewindex.com/company/bigcommerce/incidents/1wlwj4s02wdv.md) | none | 2015-08-11 15:53 UTC | 2015-08-11 16:23 UTC | 30 min | resolved |
| [Slow response times from file cache](https://rewindex.com/company/bigcommerce/incidents/ywjx2yq2d0mw.md) | minor | 2015-08-11 20:53 UTC | 2015-08-12 00:14 UTC | 3.4 h | resolved |
| [Intermittent problems with logins and API](https://rewindex.com/company/bigcommerce/incidents/lb19n6c4k1dy.md) | minor | 2015-08-12 12:35 UTC | 2015-08-12 13:36 UTC | 1.0 h | resolved |
| [Availability Issues with a Number of Stores](https://rewindex.com/company/bigcommerce/incidents/8g0p13ns6nhr.md) | minor | 2015-08-16 23:37 UTC | 2015-08-16 23:55 UTC | 18 min | resolved |
| [Continuing DDoS Attack Against a Subset of Stores](https://rewindex.com/company/bigcommerce/incidents/r5jn5kprwn6h.md) | minor | 2015-08-17 00:36 UTC | 2015-08-17 04:07 UTC | 3.5 h | resolved |
| [Database Connectivity](https://rewindex.com/company/bigcommerce/incidents/pl70pspq6vpg.md) | none | 2015-08-18 19:41 UTC | 2015-08-18 21:49 UTC | 2.1 h | resolved |
| [Availability Issues with a Number of Stores](https://rewindex.com/company/bigcommerce/incidents/1mr61sdvhw1j.md) | minor | 2015-08-20 21:52 UTC | 2015-08-20 22:33 UTC | 41 min | resolved |
| [Slow Page Loads and Response Times](https://rewindex.com/company/bigcommerce/incidents/1p3ncl4zn7bh.md) | none | 2015-08-23 21:49 UTC | 2015-08-23 22:06 UTC | 17 min | resolved |
| [Database Connectivity](https://rewindex.com/company/bigcommerce/incidents/4s0qsjqtcrwh.md) | none | 2015-08-24 19:20 UTC | 2015-08-24 21:05 UTC | 1.8 h | resolved |
| [DDOS attack against one of our firewalls: Mitigation is working](https://rewindex.com/company/bigcommerce/incidents/d21t8x620wbh.md) | minor | 2015-08-28 01:33 UTC | 2015-08-28 02:47 UTC | 1.2 h | resolved |

## Cite this

BigCommerce posted 13 status incidents in August 2015 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2015/08
- Citation: BigCommerce, “BigCommerce in August 2015” (2015-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2015/08 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in August 2015 (2015-08-01)](https://rewindex.com/company/bigcommerce/2015/08)`


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Canonical: https://rewindex.com/company/bigcommerce/2015/08 · Markdown: https://rewindex.com/company/bigcommerce/2015/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:19.491Z