Companies BigCommerce Monthly reportsSeptember 2015

BigCommerce in September 2015: incidents, uptime and changes

7incidents posted

0labelled major or critical

100%free of major/critical

99.28%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 0 min, incident time 5 h 9 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 4 · No impact listed 3

Incidents 7

Incident	Impact	Started	Duration	Status	Day
Issues with Shared SSL Certificates	No impact listed	Sep 2, 2015, 16:03	27 min	resolved	09-02
Maintenance: Possible performance degradation	No impact listed	Sep 3, 2015, 20:03	3.2 h	resolved	09-03
Slow search performance	No impact listed	Sep 10, 2015, 14:12	24 min	resolved	09-10
Slow response times due to issues with Search infrastructure	Minor	Sep 10, 2015, 19:37	47 min	resolved	09-10
Intermittent problems with some store control panel logins	Minor	Sep 20, 2015, 16:46	1.4 h	resolved	09-20
Slow response times and increased errors	Minor	Sep 23, 2015, 02:59	1.3 h	resolved	09-23
Degraded Response for Search clusters causing slower response time for some stores	Minor	Sep 30, 2015, 20:57	1.7 h	resolved	09-30

Cite this

BigCommerce posted 7 status incidents in September 2015 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title: BigCommerce in September 2015
Vendor: BigCommerce
Date: 2015-09-01 00:00 UTC
URL: https://rewindex.com/company/bigcommerce/2015/09

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