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Bandwidth: Messaging Provisioning Delays

MajorStatus: postmortemStarted Resolved (10 h)4 updatesstspg.io (opens in new tab)

Affected components: Line Feature ManagementNumber Management Services - Line Feature Management

Timeline of updates

  1. investigating

    Bandwidth teams are investigating an incident impacting Messaging Provisioning requests. These requests are delayed in processing.

  2. identified

    Teams continue work to restore expected portal performance.

  3. resolved

    This incident has been resolved.

  4. postmortem

    Between 00:43 UTC and 13:53 UTC on October 2nd, messaging provisioning and deprovisioning requests experienced delays and intermittent failures. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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