# Bandwidth: Messaging Provisioning Delays

- Impact (vendor’s label): major
- Status: postmortem
- Started: 2026-10-02 03:04 UTC · Resolved: 2026-10-02 13:27 UTC · Duration: 10 h
- Updates: 4 · Affected components: Line Feature Management, Number Management Services - Line Feature Management
- [Vendor status page: https://stspg.io/xcbrxnb285df](https://stspg.io/xcbrxnb285df)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **investigating** 2026-10-02 03:04 UTC: Bandwidth teams are investigating an incident impacting Messaging Provisioning requests. These requests are delayed in processing.
- **identified** 2026-10-02 10:53 UTC: Teams continue work to restore expected portal performance.
- **resolved** 2026-10-02 13:27 UTC: This incident has been resolved.
- **postmortem** 2026-10-02 14:07 UTC: Between 00:43 UTC and 13:53 UTC on October 2nd, messaging provisioning and deprovisioning requests experienced delays and intermittent failures.  Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue.  If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

## Rewindex changes for this incident

- 2026-10-02 03:04 UTC: [Major incident: Messaging Provisioning Delays](https://rewindex.com/change/i7d007306ae4397.md)


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Canonical: https://rewindex.com/company/bandwidth/incidents/9pj5nbryn6js · Markdown: https://rewindex.com/company/bandwidth/incidents/9pj5nbryn6js.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/9pj5nbryn6js · Generated 2026-10-19T23:15:12.619Z