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CompaniesAshbyIncidents

Ashby: Disruption to Dropbox Sign and BambooHR integrations

MajorStatus: resolvededitedStarted Resolved (4.6 h)3 updatesstspg.io (opens in new tab)

Affected components: Dropbox SignThird-Party Integrations - Dropbox SignHRIS IntegrationThird-Party Integrations - HRIS Integration

Timeline of updates

  1. identified

    Dropbox Sign and BambooHR are experiencing service disruptions, affecting their integrations with Ashby.
    E-signature workflows using Dropbox Sign may fail or be delayed, including creating and sending requests, sending reminders, and cancelling requests. BambooHR integration data updates and new-hire transfers may also fail or be delayed.
    Both providers are performing emergency maintenance. We are monitoring their recovery and will share another update as more information becomes available.

  2. identified

    Dropbox Sign has recovered, and its integration with Ashby is now working normally. E-signature workflows, including creating and sending requests, sending reminders, and cancelling requests, are functioning as expected.

  3. resolved

    BambooHR has recovered, and its integration with Ashby is now working normally. Data updates and new-hire transfers are processing as expected.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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