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ChangesAshbyDisruption to Dropbox Sign and BambooHR integrations

Ashby: Major incident: Disruption to Dropbox Sign and BambooHR integrations

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

Part of an outage event

BambooHR outage, Oct 21, 2026 · 2 vendors, 2 incidents

Ashby’s incident blames BambooHR as the cause. (hop 1, posted +21 min vs the first vendor naming BambooHR)

“…Disruption to Dropbox Sign and BambooHR integrations Dropbox Sign has recovered, and its integration with Ashby is now working normally. E-signature workflows, including creating and sending requests,…”

See the cascade chart and every vendor →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

What changed

Struck in red is what Ashby removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Disruption to Dropbox Sign and BambooHR integrations
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: identified
AddedStart time#4
Before: not present
After: 2026-10-21 14:31 UTC
AddedAffected components#5
Before: not present
After: Dropbox Sign, HRIS Integration, Third-Party Integrations - Dropbox Sign, Third-Party Integrations - HRIS Integration
AddedUpdateidentified#6
Before: not present
After: Dropbox Sign and BambooHR are experiencing service disruptions, affecting their integrations with Ashby. E-signature workflows using Dropbox Sign may fail or be delayed, including creating and sending requests, sending reminders, and cancelling requests. BambooHR integration data updates and new-hire transfers may also fail or be delayed. Both providers are performing emergency maintenance. We are monitoring their recovery and will share another update as more information becomes available.

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History of this incident

TodayWednesday, October 21Wed, Oct 21

2 incident changes

All Ashby changesAshby profileMarkdownJSON