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Ashby: Ashby Unavailable Due to Upstream Provider

Impact: criticalStatus: resolvedStarted 2025-12-05 09:07 UTCResolved 2025-12-05 09:46 UTC (40 min)5 updatesSource: stspg.io

Summary

Ashby reported a critical outage preventing users from accessing ashbyhq.com and job boards due to upstream provider issues. It started at 2025-12-05 09:07 UTC and was resolved at 2025-12-05 09:46 UTC, lasting 39 min; Ashby reported upstream provider recovery and monitored before resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AnalyticsAshby Products - AnalyticsAshby Products - Chrome ExtensionChrome ExtensionAshby Products - Hosted Job BoardsHosted Job BoardsAshby APIAshby APIs - Ashby APIAshby APIs - Job Post APIJob Post APIAI NotetakerAshby Products - AI NotetakerAshby Products - SchedulingSchedulingAshby Products - MobileMobileAshby Products - RecruitingRecruitingAshby APIs - Reports APIReports API

Timeline of updates

investigating2025-12-05 09:07 UTC
Users are unable to access ashbyhq.com and job boards due to issues with an upstream provider
monitoring2025-12-05 09:19 UTC
We are seeing recovery from our upstream provider, and we are monitoring the results.
monitoring2025-12-05 09:20 UTC
We are continuing to monitor for any further issues.
monitoring2025-12-05 09:31 UTC
We are seeing recovery from our upstream provider, and we are monitoring the results.
resolved2025-12-05 09:46 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Ashby Unavailable Due to Upstream Provider 2025-12-05 09:07 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Ashby profile · Recent Ashby incidents · Markdown · JSON