ActiveCampaign: Bulk Edit of contacts is not applying filters.

Impact: majorStatus: resolvedStarted 2026-09-14 21:29 UTCResolved 2026-09-14 21:55 UTC (26 min)2 updatesSource: stspg.io

Summary

ActiveCampaign reported a major incident affecting contact Bulk Edit filters in APAC Region - CRM, EU Region - CRM, US Region - CRM, and CRM. Customers were advised not to use Bulk Edit until a fix was deployed. The incident started at 2026-09-14 21:29 UTC and was resolved at 2026-09-14 21:55 UTC, lasting 26 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: CRMUS Region - CRMAPAC Region - CRMCRMCRMEU Region - CRM

Timeline of updates

identified2026-09-14 21:29 UTC
Filters are not applying when bulk editing contacts. Customers are advised not to use Bulk Edit until a fix is deployed.
resolved2026-09-14 21:55 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Bulk Edit of contacts is not applying filters. 2026-09-14 21:29 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). ActiveCampaign profile · Recent ActiveCampaign incidents · Markdown · JSON