# ActiveCampaign: Bulk Edit of contacts is not applying filters.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-14 21:29 UTC · Resolved: 2026-09-14 21:55 UTC · Duration: 26 min
- Updates: 2 · Affected components: CRM, US Region - CRM, APAC Region - CRM, CRM, CRM, EU Region - CRM
- [Vendor status page: https://stspg.io/gy6t6y3f8s1x](https://stspg.io/gy6t6y3f8s1x)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)

## Summary

ActiveCampaign reported a major incident affecting contact Bulk Edit filters in APAC Region - CRM, EU Region - CRM, US Region - CRM, and CRM. Customers were advised not to use Bulk Edit until a fix was deployed. The incident started at 2026-09-14 21:29 UTC and was resolved at 2026-09-14 21:55 UTC, lasting 26 min. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-09-14 21:29 UTC: Filters are not applying when bulk editing contacts.  Customers are advised not to use Bulk Edit until a fix is deployed.
- **resolved** 2026-09-14 21:55 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-14 21:29 UTC: [Major incident: Bulk Edit of contacts is not applying filters.](https://rewindex.com/change/i98d2fa91913261.md)


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Canonical: https://rewindex.com/company/activecampaign/incidents/4g6p6gh4p3gk · Markdown: https://rewindex.com/company/activecampaign/incidents/4g6p6gh4p3gk.md · JSON: https://rewindex.com/api/v1/companies/activecampaign/incidents/4g6p6gh4p3gk · Generated 2026-10-18T12:41:00.562Z