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ChangesIntercomDelays in outbound email delivery

Intercom: Incident updated: Delays in outbound email delivery

Incident updateNot classified yetChanged www.finstatus.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Intercom removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: identified
AddedUpdateidentified#2
Before: not present
After: We’ve confirmed that the delays are caused by an ongoing Microsoft outage, EX1550543: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect. Our email service provider is tracking their response to the outage on their own status page: https://status.sparkpost.com/incidents/37r4xk532jd6. Any emails that fail to deliver are queued and will be retried periodically. Our team is monitoring the outage and will update as the situation develops.

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History of this incident

YesterdayThursday, November 12Thu, Nov 12

2 incident changes

Cite this

Incident updated: Delays in outbound email delivery on Intercom’s status page, changed 2026-11-12 22:03 UTC (change 2 of 2).

Title
Incident updated: Delays in outbound email delivery
Vendor
Intercom
Date
URL
https://rewindex.com/change/rf2565381b30ea7

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