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ChangesIntercomDelays in outbound email delivery

Intercom: Major incident: Delays in outbound email delivery

Major incidentmajor (vendor)Changed Detected www.finstatus.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Intercom removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Delays in outbound email delivery
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-11-12 21:17 UTC
AddedUpdateinvestigating#5
Before: not present
After: We're investigating reports that some outbound emails sent from Intercom aren't reaching recipients.

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History of this incident

YesterdayThursday, November 12Thu, Nov 12

2 incident changes

Cite this

Major incident: Delays in outbound email delivery on Intercom’s status page, changed 2026-11-12 21:17 UTC (change 1 of 2).

Title
Major incident: Delays in outbound email delivery
Vendor
Intercom
Date
URL
https://rewindex.com/change/ib38cea747d7cdb

All Intercom changesIntercom profileMarkdownJSON