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ChangesSalesforceService Disruption: Core Service

Salesforce: Incident updated: Service Disruption: Core Service

Incident updateNormal progress (rule, 100%)Changed status.salesforce.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Salesforce removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-23 08:40 UTC
AddedUpdateupdate#3
Before: not present
After: The fix-forward deployment continues to progress across the remaining instance. Users on instance awaiting the fix may continue to experience issues logging in or accessing their orgs. We will provide our next update in 30 minutes, or sooner if additional information becomes available.
AddedUpdateupdate#4
Before: not present
After: We have resolved an issue that prevented users from logging in. We identified an issue with a recent release that prevented login sessions from being created. We deployed a fix forward, and access is now restored. Users can log in and open their orgs again. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

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How the archive is checked, and what it cannot prove.

History of this incident

Friday, October 23

13 incident changes

Cite this

Incident updated: Service Disruption: Core Service on Salesforce’s status page, changed 2026-10-23 09:03 UTC (change 13 of 13).

Title
Incident updated: Service Disruption: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/change/refb7c8988190ba

All Salesforce changesSalesforce profileMarkdownJSON