# Salesforce: Incident updated: Service Disruption: Core Service

> Incident updated: Service Disruption: Core Service. Detected 2026-10-23 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/refb7c8988190ba
Last updated: 2026-10-23T09:03:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-23 09:03 UTC · Detected: 2026-10-23 09:03 UTC
- [Source: https://status.salesforce.com/incidents/20004512](https://status.salesforce.com/incidents/20004512)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004512@9f9d74758252 → after incident\_version:130/20004512@384420f10990
- Change 13 of 13 for this incident

Incident page (full timeline): [Service Disruption: Core Service](https://rewindex.com/company/salesforce/incidents/20004512.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-23 08:40 UTC
```

**3. Added: Update** (update) · 2026-10-23 08:38 UTC

```diff
+ The fix-forward deployment continues to progress across the remaining instance. Users on instance awaiting the fix may continue to experience issues logging in or accessing their orgs.  We will provide our next update in 30 minutes, or sooner if additional information becomes available.
```

**4. Added: Update** (update) · 2026-10-23 08:42 UTC

```diff
+ We have resolved an issue that prevented users from logging in. We identified an issue with a recent release that prevented login sessions from being created. We deployed a fix forward, and access is now restored. Users can log in and open their orgs again.  We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. 
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 01:25 UTC | [Major incident: Service Disruption: Core Service](https://rewindex.com/change/i29d0578e9bc855.md) | outage |
| 2026-10-23 03:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r12e0a2dec31f2f.md) | Normal progress |
| 2026-10-23 04:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/ra5337d8db1bc32.md) | Normal progress |
| 2026-10-23 04:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r5cf0f61bf896d8.md) | Normal progress |
| 2026-10-23 05:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/rf4055343b863c1.md) | Normal progress |
| 2026-10-23 05:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r60d815bd091348.md) | Normal progress |
| 2026-10-23 06:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/rf5dc776c7620c8.md) | Rewrite: root cause removed |
| 2026-10-23 06:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r975d44b9febe31.md) | Rewrite: impact downgraded |
| 2026-10-23 07:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r2c3d629b3f9827.md) | Rewrite: impact downgraded |
| 2026-10-23 07:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/rb80c6227328488.md) | Rewrite: impact downgraded |
| 2026-10-23 08:03 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r01a47d9d73a0ab.md) | minor edit |
| 2026-10-23 08:33 UTC | [Incident updated: Service Disruption: Core Service](https://rewindex.com/change/r2be855f2e03d10.md) | Rewrite: impact downgraded |
| 2026-10-23 09:03 UTC | Incident updated: Service Disruption: Core Service (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r2be855f2e03d10.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Service Disruption: Core Service on Salesforce’s status page, changed 2026-10-23 09:03 UTC (change 13 of 13).

- Canonical URL: https://rewindex.com/change/refb7c8988190ba
- Citation: Salesforce, “Incident updated: Service Disruption: Core Service” (2026-10-23 09:03 UTC). Archived by Rewindex: https://rewindex.com/change/refb7c8988190ba (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Service Disruption: Core Service (2026-10-23)](https://rewindex.com/change/refb7c8988190ba)`


---
Canonical: https://rewindex.com/change/refb7c8988190ba · Markdown: https://rewindex.com/change/refb7c8988190ba.md · JSON: https://rewindex.com/api/v1/changes/refb7c8988190ba · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:19:44.275Z